Job Information
Develop, implement and facilitate training for the guides and environmentalists.
Ensure all guides have the necessary permits and certifications.
Evaluate lodge activities and introduce methods of improving current activities and continually upgrade the safari experience by implementing innovative and practical ideas.
Compiling monthly environmental reports and ensuring that lodge managers and lodge environmentalists submit reports, sighting, stories and photographs.
Recruitment of guides and environmentalists.
Ensure guiding and related equipment is maintained in good condition and correctly stored. Also ensure the standards and conditions of game drive vehicles.
Ensure guiding procedures and policies meet the Leading Quality Assurance standards.
Ensure all guides are trained and fully versed in Leading Quality Assurance standards.
Make sure the standards set are met and maintained by the Lodge Environmentalists and the guides at all times.
To escort/guide as well as host VIP’s, private guiding requests and educational groups to lodges.
Visit the lodges on a regular base to allow inspections, evaluations and monitoring of the guides and operation standards.
To assist the General Manager in achieving and maintaining high standards of all operational, maintenance and environmental issues.
Contribute towards achieving the guest and operational standards of the brand and company requirements.
To insure the environment in which we operate is looked after and respected.
To ensure that the operation adheres to the Company environmental policy.
To represent the company in environmental issues and work hand in hand with relevant parties (inclusive of Government agencies and NGO’s.
Liaise with the Wildlife department and Department of Environmental affairs on all ecological and environmental issues on the company’s behalf.
To assist the maintenance team with any related maintenance issues and report related maintenance issues.
Cover weekend duty management shifts.
Deputise in the absence of other Executive Managers.
Fulfil the role of Lodge Manager as and when required.
Five years relevant experience within a similar/senior management role, in the luxury hospitality sector.
Proven leadership ability and experience in handling and coordinating different teams.
Exceptional communication, organisational & administrative skills.
Thorough knowledge of all lodge operations.
Previous substantive lodge management experience.
Professional guide licence and rifle handling proficiency qualification.
Have undergone first aid & firefighting training within the last two year
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