SALARY : R1 057 326 – R1 245 495 per annum (Level 13) An all-inclusive remuneration package, structured as follows: Basic salary – 70% of package, State contribution to the Government Employee Pension Fund 13% of basic salary.
The remaining flexible portion may be structured in terms of the applicable remuneration rules.
CENTRE :
Limpopo: District Municipality Office: Capricorn District Municipality Ref No: HRMC 50/20/1A (X1 Post)
North West: District Municipality Office: Ngaka Modiri Molema District Municipality Ref No: HRMC 50/20/1b (X1 Post)
REQUIREMENTS :
- Undergraduate qualification in Operations Management/Social Sciences at NQF level 7 as recognized by SAQA.
- 5 years’ experience at a middle management level.
- 5-7 years’ experience in Civic and Immigration Services or Operations Management.
- Pre-entry Certificate to Senior Management Services. Knowledge of the Public Service Regulatory Framework.
- Knowledge of the Human Resources Legislation and Prescripts.
- Knowledge of Human Resource Plan.
- Knowledge Understanding of departmental legislation and prescripts.
- Knowledge and understanding of Immigration Services Acts.
- Knowledge and understanding of Civic Services Acts.
- Business report writing and presentation skills.
- Problem solving and analysis.
- Planning and organizing and logistics management.
- Capacity planning. Research methodology and analysis.
- Policy development.
- Computer literacy.
- A valid drivers’ licence, willingness to travel extensively and work extended hours are essential.
DUTIES
The successful candidate will be responsible for, amongst others, the following specific tasks: Manage operations of the Civics and Immigration services in the District Municipality in accordance with service delivery standards. Manage Civic Services operations on the issuing of enabling documents (eg. birth, marriages, and deaths, travel documents, IDs / Smart Cards etc.). Facilitate the implementation of national immigration initiatives, processes and policies to achieve improved efficient and effective service delivery. Ensure the accessibility of DHA services by the public and management of outreach programmes. Ensure the delivery against the mandates derived from the Government’s Programme of Action (POA). Provide input in the development of Civic and Immigration Services strategies. Oversee operations and activities of all Local offices to meet the needs of the clients in line with the departmental service standards. Oversee the integrity of the national population register in the district and ensure effective utilisation of all relevant Civic Services systems.
Identify external trends and patterns that will impact the medium and long term footprint and channel development for both Civic and Immigration Services. Facilitate the development of the footprint at Local Offices (small, medium and large), Thusong centres, Health Facilities and mobile offices. Develop, interpret and manage statistical information on service standards, throughout times, bottlenecks, volumes and error rates. Revisit, review and streamline all processes to ensure accuracy and efficiency in all operations. Manage the implementation of a service delivery plan with measures to improve and monitor service delivery, combat corruption, address and prevent backlogs. Act as a change agent for transformation and communicate, motivate and drive change initiatives within the District. Recommend and implement performance improvement initiatives. Drive consistency and uniformity by enforcing Standard Operating Procedures (SOPs) within DHA offices and adhere to service standards. Provide expert advice and guidance in the District
Municipality on operational matters. Serve as a project leader within the District Municipality to ensure effective project management implementation. Manage Immigration operations (eg. law enforcement, deportations and inspectorate functions). Manage compliance to all legislation administered by the department in the District Municipality.
Identify policy gaps, provide input and comments on drafting policy documents. Ensure effective interpretation and implementation of Civic Services and Immigration legislative frameworks. Ensure effective management of compliance with legislation, regulations, DHA policies and procedures within the District Municipality. Develop the Operational plan and facilitate implementation and resource planning. Provide strategic direction within the District Municipality.
Manage the delivery of the Operational plan within the allocated budget, against the agreed objectives and timeframes. Report on the performance of the District Municipality against the APP, BP and Operational Plan to the Provincial Manager. Develop technical expertise within the District Municipality and keep abreast of technological advancements. Ensure the implementation of innovative initiatives. Provide administrative support services in the District Municipality. Draft and submit reports that are required or delegated by Ministry, Director -General, Deputy Director -General or other Business Units.
Ensure compliance with all audit requirements within the Province. Develop quality and risk management frameworks, standards and practices. Ensure effective management of external contractors and suppliers within the District Municipality.
Ensure effective development and management of internal service level agreements. Ensures effective alignment of Civics and Immigration Service’s budget and reporting to the department’s strategic planning in terms of the Treasury Regulations and PFMA of 1999. Ensure effective talent management within the District (attraction, retention, development).
Ensure effective and compliant implementation of performance management within the Province. Foster effective inter -governmental and stakeholder relations within the District Municipality. Liaise with various internal and external bodies/institutions on matters relating to Civics and Immigration Services functions. Recommend stakeholder development patterns within the District Municipality. Ensure that the DHA services and plans are in line with the Integrated Development Plan (IDP) of the District Municipality.
Ensure the delivery of services against the mandates derived from the Government’s Programme of Action (POA). Develop and maintain good relations within the department and with all stakeholders. Represent the Province at management structures and other government structures/forums.
Liaise and co -ordinate with governmental, non – governmental institutions and other structures and organizations to enhance service delivery. Manage key stake-holders relationship related to the delivery of services. Manage external contractors and suppliers in an efficient manner. Develop relationship across diverse groups of stakeholders. Interaction with Provincial and local government on matters of interest to the Department’s service delivery. Ensure efficient management of risk and audit queries to obtain an improved audit outcome in the District Municipality. Ensure effective management of compliance with legislation, regulations, DHA policies and procedures within the District. Ensure compliance with all audit requirements within the Province. Develop quality and risk management frameworks, standards and practices. Manage resources (human, physical and financial) in the District Municipality. Prepare, monitor and control the annual budget so that expenditure is in line with financial requirements and the strategy of the District Municipality. Ensure management of external Contractors and Suppliers. Ensure that supply chain management and asset management are effectively managed in line with Treasury Regulations and PFMA. Ensure talent management within the District (attraction, retention, development). Ensure the implementation of performance management system. Oversee the management of IT support in District Municipality. Ensure the management grievances, discipline and terminations in the District Municipality. Ensure that managers are equipped with the required skills to manage transformation and transition.
ENQUIRIES :
Limpopo: Mr J Kgole Tel No: (015) 287 2802
North West: Ms M Seleke Tel No: (018) 397 9904
APPLICATIONS : Quoting the relevant reference number, direct your application (following the “Directions to Applicants” above), by the closing date to: E-mail: [email protected]